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e-support (£5 per month)
The Knowledge Base e-support service is designed for all accountants who use IT, particularly those using any of the Microsoft Office products. The idea is that you can e-mail us with your IT problems, including, if appropriate, spreadsheets, documents or other files, and we will e-mail the answers back to you.
To give you an idea of the sort of issues we deal with, here is a small selection of some of the problems we have helped with recently.
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Excel
How do I include one IF function inside another one?
How do I format numbers in Excel to cope with brackets and the use of a dash for zeros?
Would the attached spreadsheets work better as a database?
How do I cope with rounding differences, particularly for profit shares?
How can I get a total of amounts posted to particular analysis codes?
Word
How do I include a button on a toolbar with a drop down list of options?
How do I set up a template to cope with letterhead stationery?
How can I stop Word changing (c) to the copyright symbol every time?
How can I stop Word messing about with dates when I enter them?
Outlook
How can I send emails to a group of recipients without disclosing their email addresses to each other?
Why is an email I sent to a friend being treated as junk email?
How can I edit an incoming email message?
Access
Can I include page totals in an Access report?
How can I create a web page from information in an Access database?
I am attaching the structure of an Access database I am working on - is it OK so far?
How can I create my own report within Access by linking to our tax software package?
PowerPoint
How do I animate a chart?
How can I include the firm's logo on every slide?
IT strategy
Which practice management products should I look at?
Should I upgrade to Windows and Office XP?
Is Broadband a good idea?
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